Chai Hand Tied

If you choose delivery....We deliver Monday-Friday between 1pm-6pm. While we don't guarantee specific delivery times, we'll try to accommodate requests.Our Delivery fee is $13 within 5 miles of Wallflower, $25 between 5 and 10 miles away from Wallflower and $35 outside of that area but still within Kooteani County. We do not deliver outside of Kootenai County.

If the recipient is not home at the time of delivery, we'll do our best to find a safe spot to place it, out of direct sunlight and precipitation. If we determine that quality of the flowers could be affected, due to weather like extreme heat or snow, or other circumstances, we will not leave the order. 

If we determine there's no suitable place to leave the flowers, they will be returned to our studio and a redelivery will incur an additional fee. To ensure a successful delivery, please confirm your recipient will be available on the delivery date or provide instructions regarding a safe place to leave the flowers in the event of inclement weather. 

If you choose pick up...Your order will be ready for pick up no later than 24 hours after you order.  You can pick it up 9am-6pm at our neighboring business, The Well Drinks on the Go.  Once you get the text or email notice that your order is ready, all you have to do is drive thru and tell them your name.

Each and every delivery we send out is made uniquely to that customer! No bouquet is exactly the same and each is made with detail and color palette in mind. We strive to use local, seasonal material when available. Every order is important to us because we know it's important to you!

Our goal is to provide each customer with beautiful, unique flowers. Knowing that flowers are perishable products and that each arrangement is handmade, we make every effort to ensure quality, accuracy and beauty in our work. Many variables determine whether a flower will last as long as anticipated or whether a designer has created something that fits each customer's unique taste. 

Floral stems and cut greenery pieces are untamed and wild in nature. Blooms may open rapidly, or stay reserve and maintain a closed state until they wilt on their own time. We can never predict how flowers will grow or move, though we can offer helpful tips to encourage the growth you are looking for.

In nature, closed blooms open from warmth and sunlight. If you want to restrict your blooms to extend their lifespan, keep them in a cool and dark environment - avoiding direct sunlight and heat. If you want your blooms to open more rapidly you can add warm water to your vessel or store them in a warm place. Cutting your stems daily and refreshing your water will allow your stems to continue to drink and encourage growth and longevity.

All flower orders are final. No returns or exchanges. Once flowers are dropped at their delivery address, Wallflower llc is no longer responsible for any damages incurred due to mishandling, weather, etc. If you place an order and the recipient rejects delivery, whatever the reason, Wallflower llc will not provide a refund and cannot be held liable for the recipient’s decision. If we are unable to substantiate your claim, we reserve the right to reject that claim.

If a delivery is made, and there is any question as to the quality of the flowers, the recipient should contact Wallflower llc to discuss the matter. In most cases, we will gladly replace the arrangement. However, claims must be made within 24 hours of delivery. No refunds or replacements will be made after this period. Nor will refunds or replacements be made based on improper flower care on the part of the recipient.